About Erye
What industries do you serve?
We serve a wide range of industries including automotive, aerospace, medical, consumer electronics, industrial equipment, and agriculture. Our solutions are highly versatile and customized to meet the specific needs of each sector.
How long have you been in the industry?
With over 40 years of experience, we have established ourselves as a trusted partner for high-quality custom parts manufacturing, specializing in injection molding, CNC machining, and a range of other services.
What kind of custom parts can you produce?
We offer a full range of custom parts including plastic, rubber, metal, and composite materials, across various manufacturing methods such as injection molding, CNC machining, and more.
Do you offer prototyping services?
Yes, we offer prototype development to help you test and refine your designs before mass production. We work closely with clients to ensure that prototypes meet functional and aesthetic requirements.
Can you handle low and high-volume production?
Yes, we specialize in both low-volume and high-volume production, ensuring scalability while maintaining the highest quality standards for every part.
Can you assist with design optimization?
Yes, we offer Design for Manufacturing (DFM) analysis and other engineering support to help optimize designs for better production efficiency, quality, and cost-effectiveness.
Ordering Process
How do I place an order with your company?
You can place an order by contacting us directly through our website or via email. Our team will guide you through the process, from initial inquiry to production and delivery.
What information do I need to provide when placing an order?
To place an order, you’ll need to provide your product specifications, quantities, materials, and any special requirements. This helps us offer an accurate quote and production plan.
Do you require a minimum order quantity (MOQ)?
We work with both low and high-volume orders. The MOQ varies based on the product and manufacturing process. Feel free to contact us for specific details.
Can I modify my order after it's placed?
Modifications can be made during the early stages of production. However, once production has started, changes may incur additional costs or delays. Please contact us immediately if you need to make adjustments.
How can I get a quote for my order?
Simply provide the details of your product, including the type, quantity, materials, and any special requirements. We will send you a customized quote based on these factors.
Can I track the progress of my order?
Yes, we provide regular updates throughout the production process, so you’re always informed of your order's status.
Do you provide assembly services for products?
Yes, we offer assembly services for many types of products. Our team ensures that all parts are properly assembled, tested, and ready for use.
What if I need a rush order?
We offer expedited production services for urgent orders. Rush fees may apply, and lead times will be adjusted accordingly.
Can I order replacement parts?
Yes, we can provide replacement parts for previously manufactured products. Please contact us with the details of your order and part specifications.
Pricing and Payment
Are there any additional costs apart from the quoted price?
Additional costs may arise depending on factors such as design revisions, expedited production, or specialized packaging and shipping requirements.
What payment methods do you accept?
We accept payments via TT, wire transfer, credit cards, and cash. Other methods can be arranged upon request.
Are there any hidden charges?
We are transparent about all costs. Any additional charges, such as expedited shipping or design revisions, will be communicated upfront.
Do you provide price estimates for prototypes?
Yes, we provide price estimates for prototype development. The price is generally based on the design complexity and materials involved.
Quality Assurance
Can you assist with the shipping and logistics for my order?
Yes, we offer complete logistics services, including shipping coordination and tracking, to ensure your order arrives on qtime and in perfect condition.
What are your shipping options?
We offer various shipping methods, including express, standard, and freight services, to meet your specific needs.
Can I arrange for partial shipments?
Yes, we can arrange for partial shipments if you need certain items delivered sooner. Please inform us during the ordering process.
How do you package orders for shipment?
We use secure, industry-standard packaging to protect your items during transit. Fragile items are packed with additional care.
Can I change my shipping address after placing an order?
You can update your shipping address before the order is shipped. Contact us as soon as possible to make changes.
Shipping and Delivery
What is your quality assurance process?
We employ a comprehensive quality assurance process, including design verification, material inspection, and final product testing. This ensures every part meets industry standards and client specifications.
Do you perform inspections at multiple stages of production?
Yes, we perform inspections at key stages, including raw material verification, during the manufacturing process, and final product testing to ensure high-quality output.
How do you handle defective parts?
Any defective parts are identified during our rigorous inspection process. We immediately address the issue, offer solutions, and if necessary, provide replacements or adjustments to meet your specifications.
Do you perform testing on materials before production?
Yes, all raw materials undergo thorough testing to ensure they meet the required specifications before production begins.
What types of testing do you perform on the final products?
We conduct a variety of tests, including dimensional verification, functionality testing, and material performance assessments, depending on the specific requirements of the part.
Do you perform first-article inspections?
Yes, we conduct first-article inspections to verify that the initial parts produced meet the agreed-upon specifications before full-scale production begins.